Q: Are you a factory or trading company ?
A: We’re direct factory with own sales team, can provide both services.
Q: Can you put my own brand on the bags, if you can make my own design ?
A: Yes, we offer OEM and ODM services, can custom your own design with the brand as request.
Q: Do you accept sample order or trial order ?
A: Yes, welcome your sample order and trial order.
Q: Do you provide sample and whether it’s free ?
A: It’s charged, usually $150/pc for handbag and $80 for wallet. But it can be refund as balance of bulk order price once quantity up to 500pcs/style and refund all up to 1000pcs.
Q: What’s the delivery time of sample and order ?
A: Usually sample time is 7 - 10 days and production time is 25 - 40 days.
We also have rich experience at handling fast delivery, such as USA TV show orders and usually it’s in 15 days.
Q: What’s your quality guarantee ? And how long ?
A: We’ll be responsible for all if it’s our problem, also can help you to solve it if caused on your side. All our products enjoy 3 months warranty.
Q: Where you buy the material for productions ?
A: For small order and we’ll buy the stock from the markets, but for big order and we’ll buy it from our cooperating material factories directly.